Shipping & Insurance

Important Information

Highland Whisky Auctions offer international shipping to most countries in the world but there are some exceptions which are unfortunately out with our control. We strongly advise you check that we can ship to your country and also familiarise yourself with local government guidance prior to registering and using our auction platform. 

Countries We Cannot Ship To

EU: France, Italy, Sweden & Poland.
Rest of the World: China, UAE, Canada & Russia.

If you would like to arrange your own shipping method, then we can offer a packaging option at a small fee. Simply provide us with your shipping method and all information including collection location, custom documents and shipping labels. 

Shipping rates listed are for guidance only.

Remote Areas

Some areas within the UK & most other countries have an extra charge added by the courier which is unfortunately out with our control. Please contact us if you are unsure of your area. Please Note that Estimates do not include remote area charges.

USA

HWA can ship to the following states in the USA; ALASKA, CALIFORNIA, DISTRICT OF COLUMBIA, IDAHO, LOUISIANA, NEBRASKA, NEW MEXICO, NEW YORK, OREGON, VIRGINIA, WYOMING, VERMONT, MAINE, MASSACHUSETTS, RHODE ISLAND, CONNETICUT, NEW JERSEY, DELAWARE, MARYLAND, TEXAS, FLORIDA, GEORGIA, WASHINGTON STATE, PENNSYLVANIA, ILLINOIS, NORTH CAROLINA, SOUTH CAROLINA.

If insurance is chosen at checkout for any USA shipment, please beware that the package/s will be insured for transit within the UK only to 3rd party logistics meaning the package/s will not be insured once it leaves the 3rd party depot to USA.

Please note we can only send a maximum of 6 bottles per package to the United States. This means that is you have more than 6 bottles your order will be split into separate packages. This may cause delays in some cases due to the volume of packages now being sent and packages may arrive at different times.

USA SHIPPING UPDATE 24/05/23 - The 6 bottle max. per package remains but is now no more than 12kg per package. Each package will be sent as separate shipments, this means if 6 standard bottles with normal size bottle boxes are purchased, the shipping cost should remain the same as before. For example a 7-12 bottle shipment will be charged as two shipments due these new 'separate shipment' guidelines set by the airlines.

Note- We recommend holding bottles in storage to save on shipping costs if more than 6 bottles are purchased.

Customs & Charges for Non UK Shipments

Customers should make themselves familiar with any local customs/charges as it is the customers responsibility to adhere to these and any such laws associated with items entering their countries.

VAT

UK Customers: Shipping costs will be subject to 20% VAT.

Non UK Customers: Shipping costs will be subject to 0% VAT leaving the UK.

Please note; The rate of import VAT charged will be set by your local customs authority and charged at the point of entry. It is the customers responsibility to ensure they are familiar with local charges as we cannot offer a refund on goods with non-payment of Import VAT or any goods returned to Highland Whisky Auctions.

Shipping Insurance

Insurance (Loss & Breakage) can be added at checkout. This is 3% of the hammer price or a minimum of £16 applies first and as standard. If the lot is not insured, no claim can be lodged against leakage or damage in transit due to the varying age of bottles and the condition of bottle seals.

Guidance

Our estimates are based on standard 2kg bottle and miniatures being 0.2kg (2kg is our minimum weight for shipping). In some instances, the volumetric weight may be greater due to the bottle box/packaging. In this instance the additional cost is to be paid by the buyer.

Please do not hesitate to contact us if we can offer any further assistance with matters relating to shipping by emailing [email protected].